Shipping policy

Shipping Policy

Thank you for shopping with Yumori Home.

Order Processing

All orders are processed within 1–3 business days after payment is received. Once your order has been processed and shipped, you will receive a confirmation email with tracking information (where available).

Please note that orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Times

Estimated delivery times are:

  • Australia: 1-3 weeks

  • International Orders: Delivery times may vary depending on the destination country and local customs processing. (Generally 2-4 weeks).

While we strive to meet these delivery estimates, shipping times are not guaranteed and may be affected by factors outside our control, including customs delays, carrier disruptions, peak seasons, or adverse weather conditions.

Shipping Costs

Shipping costs are calculated at checkout and will be displayed before you complete your purchase.

Tracking Your Order

Once your order has been shipped, you will receive tracking details via email where tracking is available. Please allow a few days for tracking information to update after shipment.

Incorrect Address Information

Customers are responsible for ensuring their shipping address is correct at the time of purchase. Yumori Home is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your order has not arrived within 30 days of shipment, please contact us at homeyumori@gmail.com and we will investigate the issue with the shipping carrier.

Contact Us

If you have any questions regarding your order or shipping, please contact us at:

homeyumori@gmail.com

We aim to respond within 1–2 business days.